Free Wifi on Airasia Flights

Connect to your loved ones on your journey

Enjoy free internet to stay in touch with everyone while you fly — it’s exclusively for Airasia BIG Members!

Follow these steps to redeem your free 2MB Chats Plan on board:

ROKKI 2MB Chats Plan is available on selected AK flights and can be used for WhatsApp, WeChat, LINE, Kakao Talk & Viber apps only. Details are subject to change without prior notice. Terms & Conditions apply.


FAQ

What is ROKKI?
ROKKI is AirAsia’s on-board Wi-Fi that offers in-flight entertainment and connectivity at your fingertips. Using your personal mobile device, you can enjoy FREE access to www.rokki.com, where you can watch movies, read travel guides, view shopping catalogues, more!

You can also get Internet access to surf the web and use your favourite apps by purchasing a ROKKI Plan.

What do I need to use the Wi-Fi service?
You will need your mobile phone or tablet with Wi-Fi capabilities to use the service (laptops are currently not supported). To get connected, simply turn on Flight Mode on your mobile device and connect to ROKKI Wi-Fi.

Once connected, you will be automatically redirected to visit the ROKKI Portal  to enjoy free in-flight entertainment or to purchase a ROKKI Plan to get Internet access.

When can I start using ROKKI during my flight?
You can start using ROKKI once the in-flight Wi-Fi announcement has been made or when the seatbelt sign has been switched off.

Please note that the service will automatically turn off when the aircraft reaches below 10,000 feet. When flying within the territories of India, only in-flight entertainment will be available, while the Internet service will be switched off due to country regulations.

 

 

Note:

  • ROKKI Wi-Fi is available on selected AirAsia flights with the AK code.
  • Chats Plan and Internet Plan are valid for 12 months from the date of purchase.

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